NDT training questions, answered
Plain answers about the ID check, exams, certificates, payments and company training. Still stuck? Call (888) 396-9099 or visit Support.
Getting started
Is the training online and self-paced?
Yes. Every course is online and self-paced. Lessons are voiced, your progress saves as you go, and you can stop and pick up on any device.
Can I learn on my phone?
Yes. Lessons, quizzes and your progress work in any phone browser. Some 3-D exercises are easier on a bigger screen.
How long do I have access?
Individual course purchases include lifetime access for the life of the Platform offering. Progress, hours, and certificates stay on your account.
Which NDT methods are covered?
Visual, Magnetic Particle, Liquid Penetrant, Ultrasonic, Radiographic and Eddy Current Testing, each at Levels I and II. Radiation Safety and NDT Basic round out the catalog for Level III preparation.
Are courses suitable for beginners?
Yes. Each method course covers Levels I and II starting from fundamentals, and the NDT Basic course surveys materials, processes and every major method.
Visual Testing
Is Visual Testing free?
Yes, for new students right now. Visual Testing Levels I and II are free with no credit card. Sign up for Visual Testing by Oct 31 and the course stays free.
ID check
When do I verify my ID?
Once, before recorded training starts. With Persona it takes about 2 minutes.
Why do you need my ID?
Your certificate of completion is only worth something if it is provably yours. The check confirms the legal name printed on it.
Which IDs are accepted?
Accepted IDs: passport, driver's license, national ID card or residence permit. It must be government issued, unexpired and show your photo.
Can I email my ID instead?
No. Please never send photos of your ID by email.
Final exams and retakes
How does the final exam work?
Each level of an NDT method course ends with a final exam. You need 80% to pass.
What if I don't pass?
You see your score and the topics to review, not the answer key, and you can take the final again.
Certificates and verify links
Do I receive a certificate of completion?
Yes. When you finish the lessons, record the required training hours and pass the final, you get a certificate of completion (formal training) signed by ASNT Level IIIs or CWIs.
Is there one certificate for Levels I and II?
For Visual Testing, Magnetic Particle and Liquid Penetrant, yes: one certificate covers Levels I and II and lists the hours for each level. Ultrasonic, Radiographic and Eddy Current have a certificate for each level.
How does my employer check my certificate?
Every certificate has a public link and a QR code. The page shows your name, the course, your hours, the date issued and whether the certificate is valid. It never shows scores. Employers can also enter the certificate ID at ndtacademy.com/verify-certificate.
Does this certify me?
No. You earn a certificate of completion that documents formal training. Under SNT-TC-1A, CP-189 and NAS 410, your employer decides qualification and certification through its written practice.
Can NDT hours be documented as AWS CWI PDHs?
Yes, as distance learning under AWS QC1 Section 16. Each contact hour printed on your certificate of formal training may be documented as 1 PDH toward CWI 9-year recertification, for courses with an AWS B5.1 subject mapping on record. AWS requires that certificate plus a course description; the AWS PDH evidence PDF for each course provides both. At least 20 of the 80 PDHs must fall in the last 3 years of the 9-year period. Final determination of PDH eligibility and acceptance remains with the American Welding Society.
Payments and refunds
Can I get a refund?
Full refund if you ask within your first 30 minutes of training. After more than 30 minutes of recorded training, a purchase is not covered by the guarantee and is generally not refundable; later requests are reviewed case by case, except where applicable law requires otherwise.
Is this a subscription?
No. Each course is a one-time purchase with lifetime access for the life of the platform offering.
Can I pay over time?
Yes. Klarna is offered at checkout, subject to approval. Checkout shows the actual terms.
Where are my receipts?
Sign in and open Receipts in your account. You can download each receipt there.
Employers and teams
Can companies train several technicians?
Yes. Company accounts use training credits to assign the courses each student needs, with progress, records and audit support in one place.
My employer sent me. What do I do?
Use the invite link in the email from your company. It connects your account to your company, so your hours and certificates go to its training file.
Where can my Level III review the course?
The employer review page has a downloadable packet with the course outline, instructor credentials and sample records.