How can we help?
Real people answer these, students, company admins, and auditors verifying records all land with the right team below. You can also use the contact form.
General support
Account access, course playback, progress questions. Response target: 1 business day.
Billing & refunds
Receipts, invoices, credit purchases, refunds (see the Refund Policy), and legacy seat-pack history. Response target: 2 business days.
Records & verification
Transcript exports, certificate questions, employer/auditor verification help.
Privacy requests
Data access, correction, export, and deletion requests under the Privacy Policy.
Accessibility
Barriers, assistive-technology issues, alternative formats. Response target: 2 business days.
Security reports
Vulnerability disclosures, see /.well-known/security.txt. Acknowledged within 2 business days.
Integrity & conduct
Report suspected training-record fraud or misconduct (kept confidential).
Copyright / DMCA
Infringement notices and counter-notices under the DMCA Policy.